If you're not sure if your order is custom or made-to-order, please message or call us to confirm.Īll sales are final for custom-made and made-to-order products. We can't cancel or refund custom-made and made-to-order products because they're manufactured and built specifically for your order, starting as soon as we receive your request. Contact us during business hours at 1-80, use the chat in the bottom right, or email time.Ĭancellations of Custom and Made-to-Order Orders If you need to cancel your order, please let us know as soon as possible before your order ships and leaves the warehouse, and we will refund you in full (exceptions apply such as custom and made-to-order products, see below). Here are some important things to keep in mind about our returns and refunds policy: In the case of a refund, you can typically expect a credit back to your payment method within 7-10 business days. Cancellations & Refunds: At Elder Mobility, we want you to be happy with your purchase, and we promise to do our best to make that happen. Please read our entire Refunds and Returns policy. Warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle™, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond our control. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle™ line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall, at the option of Journey Health & Lifestyle™, be repaired or replaced. Manufacturer's Warranty Standard twelve (12) months warranty from the original purchase date applies to the core list of Journey products under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. Overall, the EWheels lightweight folding mobility scooter is a well-designed and practical device for anyone in need of mobility assistance.The following is the Manufacturer's Warranty. Additionally, built-in anti-tippers provide increased stability and balance for added safety. This scooter is easy and enjoyable to operate, even for beginners, with a top speed of 12 miles per hour, an easy-to-use height-adjustable delta tiller, and flat-free tires. If you plan on traveling, this foldable lightweight scooter is approved for onboard flight and its heaviest piece weighs just 60 lbs. Comfort is a top priority, and this mobility scooter features an adjustable padded seat, removable flip-back armrests, a front storage pouch, and a rear storage basket. The included charger ensures that charging is effortless, and the impressive lithium-ion battery powers the ultra-bright LED Head and taillights, the electric horn, and an easy-to-use console and controls. With a weight capacity of 275 lbs, this compact scooter is easy to fold and transport, fitting in most car trunks, and can travel up to 25 miles on a single charge. Whether you need to run errands, access your mailbox, or move around your home, this electric mobility scooter provides the freedom and security you need. The EWheels lightweight folding mobility scooter is the ultimate solution for easy and convenient transportation.
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